Owners access | Independent hotel info & Booking website
EA HOTEL CRYSTAL PALACE, Prague – Your ideal downtown stay
55US$
Book direct
and save up to 10%
than on Booking.com
Key details
Hotel Overview
Mala Stepanska 17,
Prague,
Czech Republic,
11000,
Prague Region
View all
Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Mala Stepanska 17,
Prague,
Czech Republic,
11000,
Prague Region
Map view
street view
Mala Stepanska 17,
Prague,
Czech Republic,
11000,
Prague Region
City landmarks
Bridge
Charles Bridge
1.1
mi
Castle
Prague Castle
1.4
mi
Square
Old Town Square
5000 ft
StaromEstske nam. Stare Mesto
StaromEstske namEsti
5000 ft
StaromEstske NamEsti 1/3
Old Town Hall with Astronomical Clock
4800 ft
Landmark
Wenceslas Square
2500 ft
Castle
Vysehrad Medieval Well
1.2
mi
Namesti Republiky
The Powder Tower
5200 ft
Park
Petrin
1.6
mi
Museum
Narodni Muzeum
2500 ft
Gallery
Dancing House
2700 ft
Church
St. Vitus Cathedral
1.4
mi
Library
Clementinum
5000 ft
Velkoprevorske namesti Mala Strana
Lennon Wall
1.4
mi
Art object
Saint John of Nepomuk
4500 ft
Shopping Area
Palladium
1.1
mi
1 Mahlerovy sady
Zizkov Television Tower
1.3
mi
Art object
Wenceslas Monument
2600 ft
Smetanovo nabrezi 1012/2
Cafe Slavia
2500 ft
Church
Church of Our Lady before Tyn
1.2
mi
Gallery
Bethlehem Chapel
4100 ft
Tower
Old Town Bridge Tower
1.0
mi
U Staré školy
Jewish Quarter walk
1.2
mi
Museum
Mucha Museum
3700 ft
Theatre
National Theatre
3900 ft
náměstí Republiky 5
Municipal House
5300 ft
Event hall
Rudolfinum
1.2
mi
Museum
Sex Machines Museum
4700 ft
Nearby
Ke Karlovu 20
Antonin Dvorak Museum
1600 ft
Restaurants
Restaurace U Fleku
2300 ft
Kremencova 11
Pivovarsky dum
500 ft
Lipova 15
U Pravdu
900 ft
Zitna 1701/15
Mibi's International Cuisine
300 ft
Stepanska 539/9
Bar Nota
400 ft
Stepanska 9
Al Tagliere
1000 ft
Jechna 549/5
Pizzeria Carlo
600 ft
Karlovo namesti 557/30 Nove
Kafe 79
1100 ft
Zitna 4
Londoners
700 ft
Stepanska 23
Naturel
800 ft
Lipova 476/11
DuHa Sushi Restaurant
1200 ft
Zitna 4
23 Downtown
700 ft
Stepanska 23
Guest Reviews & Ratings
What Guests Are Saying?
82%
loved it & would return
Convenient Location
Good Breakfast
Untidy Rooms
Unreliable Internet
8.2/10
Great
Rooms
6.9
Location
8.3
Service
7.4
Dining
7.7
Guest reviews
8.2/10
based on 10 reviews
7.6
7.6/10 based on 2299 reviews
Paul
United States,
April
2024
7.0/10
The hotel is conveniently located near Wenceslas Square, serving its purpose despite some untidiness and size issues in the rooms. The internet was unreliable, and there were cleanliness concerns like dirty carpets and a bathroom full of hair. On the positive side, the proximity to Wenceslas Square is a plus.
Rooms
5.0
The rooms, although small and untidy, serve their purpose and are okay for a stay near Wenceslas Square.
Service
7.0
The service was efficient with quick room changes made without needing to escalate to the hotel manager.
Location
9.0
The location is ideal, just a short walk from the busy shopping area yet situated in a quiet area. It's close to all the city's attractions and offers a good breakfast.
Dining
8.0
The breakfast room offered a good variety of options from fruits to pastries and eggs.
Facilities
6.0
The hotel offers standard facilities and amenities to cater to basic needs during your stay.
Convenient Location
Untidy Rooms
Linda
United States,
March
2024
7.2/10
The hotel is situated in a great location, near the metro station and close to the city center. The rooms are equipped with modern furniture but lack proper lighting. The service was mixed, with friendly staff but some issues with representing Czech customer service. The dining experience offers a nice view and caters to various tastes. Overall, good value for money with nice facilities.
Rooms
7.0
The rooms were equipped with modern furniture and good size for 2 people.
Service
6.0
The staff was nice and friendly, but some service aspects could be improved.
Location
9.0
The location is excellent, close to tourist attractions and in a nice area.
Dining
8.0
The dining experience was good and served with a nice view.
Facilities
6.0
The hotel facilities were satisfactory but could benefit from improvement.
Adam
United States,
March
2024
8.0/10
My stay at the hotel was a mixed experience. The room was extremely clean and had modern furnishings, but it was a bit dull and warm for my liking. The service was polite and friendly, although the front desk needed improvement. The location was good for exploring the city, but a bit of a stroll from the center. The dining experience was better than expected, with a variety of options available.
Rooms
8.0
The room was very clean with modern furnishings and a great big comfy double bed.
Service
7.0
The service staff were polite and friendly.
Location
8.0
The location was good, within walking distance of most tourist attractions.
Dining
9.0
The dining experience was much better than expected, offering warm and cold products.
Facilities
8.0
The facilities were well-equipped and offered a variety of amenities.
Elizabeth
United States,
March
2024
7.0/10
The hotel's location is fantastic, allowing easy access to all three Metros within a 5-minute walk and close proximity to major sites in Prague. The rooms, while fairly clean, were a bit warm for my liking with limited space for bags. The service was a mix of extremely friendly staff from arrival to checkout but with moments of ignorance and unprofessionalism. The dining experience had varieties but was considered poor for a 4-star hotel. Overall, the hotel offers a perfect location with friendly staff, yet room cleanliness and dining quality have room for improvement.
Rooms
7.0
The rooms were fairly clean and had a bit of a warmth issue, but spacious enough to walk around the bed.
Service
7.0
The service was a mix of extremely friendly staff from arrival to checkout, but there were occasional instances of ignorance and unprofessionalism.
Location
9.0
The hotel's location is amazing, providing easy access to all three Metros within a 5-minute walk and close proximity to major sites in Prague.
Dining
5.0
The dining had varieties but was rated as poor for a 4-star hotel.
Facilities
7.0
Jim
United States,
February
2024
8.0/10
The hotel had a convenient location near Wenceslas Square, with clean and tidy rooms that were comfortable for my stay. The dining experience was outstanding, but be prepared for an unusual shower experience. The service was excellent overall, although there was a minor issue with currency exchange. The facilities were adequate, and the hotel proved to be a great value for money.
Rooms
7.0
The rooms could do with modernization and were a bit warm for my liking, but the double bed and the attentive manager made the stay comfortable.
Service
9.0
The service was excellent, despite not having change in Euro. The staff member who helped us was professional and accommodating.
Location
8.0
The location was very convenient, within walking distance to most tourist attractions and public transport, making it a great choice for exploring the city center.
Dining
9.0
The dining experience was amazing, truly a feast, but be ready for an interesting surprise post-shower.
Facilities
7.0
The facilities were adequate for our needs during the stay, adding convenience to our visit.
Charles
United States,
January
2024
7.4/10
The hotel offers clean and comfortable rooms, with friendly staff and a convenient location. The dining experience is good, although with some limitations. The facilities are enjoyable, but there are minor issues with maintenance.
Rooms
8.0
The rooms were clean and sufficiently comfortable, though the upper floors might lack some amenities. The double bed was slightly warm for my preference, but nothing major.
Service
7.0
The service was friendly and always available, except for a slight issue with poor maintenance and one reception staff member's attitude. Overall, the staff in Prague was extremely friendly, making my stay pleasant from arrival to checkout.
Location
6.0
The location, provided by the EA group hotels, could be cleaner and tidier. While not very close to attractions, it's in the city center but not overly busy. It turned out to be quite good once I familiarized myself with the surroundings.
Dining
9.0
The dining experience was amazing with a great variety of food, especially in the morning with plenty of fresh options in the breakfast room. Both hot and cold dishes were available.
Facilities
7.0
The facilities were good, offering car hire, housekeeping, laundry, airport shuttle, paid airport shuttle, and tours/ticket assistance. However, there were some maintenance issues that could be improved.
Adam
United States,
December
2023
7.4/10
The hotel's location was good, not in the busy center but really close to it, Old Town within walking distance. The rooms were small, needing to squeeze past each other, with a musty smell, but we managed by airing it out. There was a strange water flushing sound from above. The service was very friendly and the staff polite, even amidst a movie shooting on the street that day. The dining was satisfactory, offering a variety of warm and cold products. The hotel's facilities were decent for a 3-star rating.
Rooms
6.0
The rooms were small, so we had to stand aside to pass one another. They were with two single beds pushed together and had a musty smell, but we aired it out. There was a strange water flushing sound from above.
Service
8.0
The service was very friendly, and the staff was polite. They were accommodating even with a movie being filmed on the street that day.
Location
9.0
The location was good, not in the busy center but really close to it, with Old Town within walking distance.
Dining
7.0
The dining was okay and well-equipped, offering a variety of pastries, fruits, hams, cheeses, and breads. Decent for a 3-star hotel.
Facilities
7.0
The facilities were basic but satisfactory for a 3-star hotel.
friendly staff
small rooms
Jim
United States,
August
2023
7.8/10
My stay at the hotel was just what I needed after a busy day exploring the beautiful city of Prague. The room was clean and more than enough for a good night's rest, although it was a bit basic and outdated. The musty smell was tolerable once aired out.
Rooms
7.0
The room was comfortable and the perfect size for one person.
Service
8.0
The service was polite and helpful, making my stay pleasant from arrival to checkout.
Location
9.0
The location was perfect for me, allowing me to easily walk to Wenceslas Square and Old Town Square.
Dining
8.0
The dining options were great, just a short walk away from Vaclav street.
Facilities
7.0
The hotel offered basic facilities that suited my needs during my stay.
Elizabeth
United States,
June
2023
7.2/10
The hotel is conveniently located near the metro station and not far from the city center. The rooms are a bit small and dark, with an old dusty carpet, but the service was friendly and accommodating. The dining area had nice staff and the facilities were well-maintained. However, the location could be cleaner and tidier.
Rooms
7.0
The rooms were a bit dark and small with an old dusty carpet. There was limited space for bags but enough to walk around the bed after the first night.
Service
7.0
The service was friendly and accommodating, although there was an issue with maintenance and one reception staff member having a unique personality.
Location
8.0
The hotel is in a very good location, in a silent street near the metro station and a short distance from the city center. However, it is not in a tourist area and could use a bit more cleanliness.
Dining
7.0
The dining experience was acceptable with helpful staff, but there was no specific detail about the dining options.
Facilities
7.0
Charles
United States,
May
2023
7.4/10
I had a pleasant stay at the hotel, with clean rooms and friendly service. However, the rooms were a bit dark, lacking mirrors, and I was disappointed to find out there was no room service available. The location was convenient near the Muzeum area, and the sauna was a nice touch, but the distance to the city center required a tram ride. The dining experience offered a great variety of food, but the lack of a shower curtain was inconvenient. Overall, the facilities were satisfactory, but some improvements could enhance the guest experience.
Rooms
7.0
The rooms were clean and cozy, but a bit dark with no mirrors other than in the bathroom.
Service
8.0
The staff was extremely friendly from check-in to check-out, but room service was not available.
Location
8.0
The location was convenient, just off the main drag near Muzeum, and accessible to public transport options.
Dining
7.0
The dining experience offered a wide selection of dishes, but the lack of a shower curtain in a 4-star hotel was unexpected.
Facilities
7.0
The hotel had decent facilities overall, but some areas could use improvement to enhance the guest experience.
Show more
Unlock Early Booking Discounts
Grab Your Special Rates Today!
Check Rates
Rooms
Price calendar
Amenities
Location
Reviews
Compare our rates with top travel sites in 10 seconds
